Shipping Information

We aim to provide a very high level of service here at GHR, and as such we believe that when you order something from a website you should know what to expect.

Payments

All payments made through the site are made via Paypal but you do not need a Paypal account to purchase from us. Items added to you cart may be paid for by any major credit card or if you have a Paypal account you may also your balance from that.

We accept payments in US Dollars, Pound Sterling and Euros, if you wish to pay with another currency Paypal will automatically convert your payment free of charge.

Shipping

• All items purchased through the site will be sent via Royal Mail Airmail or 1st class post.
• Most items ship same day if ordered by 11:00am (excluding weekends and bank holidays)
• Tracking is not possible using the postal services we use, if you require tracking, insurance or express postage on your order please advise us through the additional information box on PayPal or

Shipping times

UK – 1-2 days

EU – 3-5 days

USA & Rest of World – 6-10 days

These shipping times are provided for us by the postal service, although over 90% of our shipped items arrive in the timescales shown above occasionally some items do take longer. We cannot be responsible for delays in delivery due to conditions outside of our control.

Returns

We test and guarantee all of the items we ship out and believe them to be of the highest quality, if you do receive an item which does not work, is damaged or incorrect then we will happily refund or replace any item within 28 days. Returns for non faulty items may be subject to a restocking fee to include the original postage costs.

If you still have any questions please contact us and we will get back to you as soon as possible